Deliver 2 nd line technical support for network applications and systems, provided by a variety of vendors.
Support the delivery of new projects and services, designed to cope with the growing IoT service.
Provide input for planning, assessment, implementation, rollout and preparation of change requests.
Execute or manage incidents, problem and service requests including implementation of workarounds and changes including timely availability of major incident reports for any priority incident and actively driving the implementation of appropriate counter measures.
Migrate customer solutions on new IoT platforms.
To work with external customers to define requirements, solve technical issues and provide professional services.
Working to defined service level agreements and key performance indicators.
To assist in the building of knowledge and skills throughout the team and to work to continuously improve service to customers.
Managing technical service ramp-up (installation, configuration and coordination of setup tasks) for network platforms.
Apply if you have:
Experience in operating and managing Networks Platforms in large-scale enterprise environment.
A minimum of 2-3 years’ technical experience in the following technologies: Telecom Core PS Architecture, IP networking, switching and routing, mobile internet communication, protocols (IP/TCP, BGP/ MPLS/ IPSEC/ L3-VPN).
Followed or interested in networking courses like CCNA/CCNP.
English proficiency (B2-C1).
Experience in troubleshooting and configuration of Core PS/IP solutions
Basic programming skills in UNIX Shell Scripting
Good stakeholders management
Strong performance & customer orientation
Ability to work across multi-functional and cultural boundaries to deliver results/change
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.