1. Key point of contact for technical support issues for FAEs working on projects with key customers.
2. Final escalation resource as solution Expert for TIC support engineers.
3. Key expert in NPI bring-up parties for HW boards &SoC up to characterization and benchmarking.
4. Isolate software bugs and develop test cases to demonstrate software bugs from customer input.
5. Capture and isolate feature requests from customer input.
6. Participate in formal document reviews for external and internal use.
7. Develop proactive technical content such as FAQ’s, whitepapers, and sample applications.
8. Develop internal training modules for cross training purposes.
good knowledge about Linux
good knowledge about how embedded drivers work
low level programming skills
very good communication skills