In case of incident, assure trouble shooting analysis and all the repair actions, including
vendor support escalation, in order to achieve service and performance restoration.
Perform proactive maintenance activities to prevent incidents and constantly optimize
the network, e.g. Daily Walkthroughs and Health checks for Packet Core components.
Solve network related Customer Complaints within SLA. Tracing and debugging on
various Packet Core Networks elements (SGSN, GGSN, DNS, etc.). Complex traffic and
E2E service trend and protocol analysis
Knowledge sharing in order to increase technical skills of other teams involved in
deployment and operations activities in the network. Introduce and manage cutting edge
technologies including vendor and on the job training
Assure planned work activities and upgrade of Packet Core components. Onboarding
and implementation of Service requests ensuring quality of service and avoiding
regression on functionalities.
Detailed understanding of PS core protocols (IP, TCP, UDP, SCTP, GTP, Radius,
SIGTRAN, RANAP, GMM, Diameter)
Packet Switch E2E network analysis and troubleshooting problem and change
Good knowledge of a mobile network architectures including Volte with experience in
main vendors technologies (Ericsson preferred, Cisco, Nokia, Huawei)
Telco Over Cloud and virtualization layers such as VMWARE and knowledge of
corporate environment and involved protocols (MPLS/ IPSEC Tunnel)
Hands on experience with Packet Core elements (GGSN, SGSN, MME, S/PGW)
Scripting knowledge (Linux, Python, Ansible) desirable
Team working oriented.
Good communication skills.
English and Italian (spoken and written)
University degree: faculty of Electronics, Telecommunications and Information
2 years of experience in Telecommunication on similar position.
Nice to have: Italian (reading, listening).
Work from Home– Hybrid approach
Medical and dental services
Dedicated employee phone subscription
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything
needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
Getting in on the ground floor of and technology changing company
Flexible Vacation – Take time off when you need it, we trust you!