SRE team is responsible for providing automated processes linked with building and deploying software in our own DC and Azure, developing scripts/software needed by all activities done by the SRE team. Other areas that SR Engineer will take care of are operations linked with monitoring of SLA-critical production platforms, resolving issues and manual intervention. All off these actions will be done with close cooperation with software development teams.
We are looking for a SR Engineer that will be working with the company’s data traceability solutions for Connectivity & IoT domain - the solutions that provides our customers with an end-to-end eSIM lifecycle management for consumer devices or for industrial and IoT use cases, that complies with GSMA Specifications, and even goes beyond with a set of value added services.
Responsibilities
Responsibilities
Run the production environment by monitoring availability and taking a holistic view of system health in both Azure and Private DCs.
Recover platforms during production incidents to meet targeted SLO; perform detailed root cause analysis to prevent regressions.
Troubleshoot, evaluate and resolve operational challenges and support escalation
Maintain platforms after go live by measuring and monitoring their availability, performance and overall system health.
Scale systems through automation, improving change velocity and reliability
Leverage technical skills to partner with team members and be comfortable diving into a problem as needed
Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
Participate in system design consulting, platform management, and capacity planning
Work with feature teams on day-to-day design and development activities (e.g. review architectural changes and their impact on platform OA&M, challenge security decisions, provide feedback and propose improvements related to operational aspects of the applications)
Develop auxiliary tools automating or simplifying platform Ops
Take responsibility for platform availability, performance and overall system health; manage platform’s error budget
Recover platforms during production incidents to meet targeted SLOs; perform detailed root cause analysis to prevent regressions
Provide technical expertise on company products and support processes to internal and external customers, including defining SLI/SLO acceptable by all involved parties
Validate readiness and maturity of new rollouts through development, execution and verification of automated smoke test suites
Requirements
Must have:
Experience in one or more of the following: Java, Python, Go, Perl, or shell scripting.
Experience with Azure Cloud services
Experience Unix/Linux operating systems internals and administration.
Expertise in analyzing and troubleshooting large-scale distributed systems.
Nice to have:
Kubernetes, Docker, Helm, Ansible, Kong, OpenStack, Puppet, and other cloud-based deployment tools and services.
Ability to debug and optimize a variety of code, languages, and automation tools.
Knowledge and experience designing and developing applications that take into account scalability, reliability, extensibility, etc.
Test automation experience with either unit/integration or functional API testing harnessed in a continuous delivery tool.
Experience in production environments supporting mission-critical applications.
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