• In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults. Perform data configuration, software rollout and support integration activities with planning and delivery functions.
• In case of incident assure trouble shooting analysis and all the repair actions, including vendor support escalation
• Perform proactive maintenance activities to prevent incidents
• Introduce and manage cutting edge technologies including vendor and on the job training
• Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network.
Nice to have: