24×7 operations, including on-call duty of all network related components like router, switches, load balancer, firewalls etc;
Provide to support our customers with network analysis; pro-actively drive operations excellence by solving and preventing operational issues;
Actively influences operational efficiency and operability of the deployed connectivity solutions;
Seeks clarification of risks before taking action to guarantee business continuity;
Drive technical analysis, supporting NOC, but also in full collaboration with other entities like incident management, or relevant stakeholders.
Deep knowledge of network equipment operation (Router, Switches, Load Balancers and Firewalls) and of TCP/IP, Routing and switching Protocols OSPF, BGP, iBGP (including Cisco certifications like CCNA, CCNP);
Deep experience and knowledge with Data Centre network environments and specific vendor products:
– Cisco Nexus 5k, 7k families
– Cisco Fabric Path
– Cisco ACE and F5 load balancers
Firewall and proxy knowledge is an important reference with particular attention on the analysis and debug;
Deep knowledge of telecommunications network systems and their services;
Knowledge on server Operating Systems like UNIX, Windows, etc