We are looking for a candidate for the role Operations engineer to NOC CIAS Application Maintenance and Operations (AMO) Team. This person will help in Business as Usual (BAU) of an Operation team (ITIL L1 to L3), focus on the Automation process and ticket Journey/vertical blocks process troubleshooting and Operational enhancements. You will be responsible to work with remaining operations team to assure the CIAS stability and system availability according the agreed business service levels.
Offering support for the IoT IMS Core and ensuring the availability of VoLTE IoT service, as well as offering a swift and reliable resolution to ongoing incidents will be your primary accountability. You will also get actively involved throughout all the project phases, including testing, integration and deployment. Finally, you should expect to play an important role in future planning and features delivery.
Role purpose: Your opportunity to become part of an international and multicultural team which supports the best Pan European TV service and delivers the best entertainment to our customers. As the first link in the data value chain, you are responsible for ensuring that data is available in a useable form. "Garbage In - Garbage Out" is a maxim that you have internalized and that forms the basis of your work. You are a person that has joy in delivering few things “100%”, with the necessary diligence, instead of many things finished half. With your love for data, you will create, implement and support automations, based on TV platforms usage data in order to help the operations team to take faster and better decisions, make the day-to-day work simpler and the service greater.