The Scrum Master is responsible for facilitating and improving the process of delivery and operational support using the Scrum method and Agile principles and values. They will assist the Product Owner in putting together and maintaining the backlog, holding regular refinement and planning sessions. The role will collect relevant delivery metrics in order to better forecast future delivery and enable informed decision making. They will adopt a situation coaching style and be a real agent for change in the organization.
You will assist the customers by providing timely and effective pre and post sales technical support towards resolving technical problems of varied scope and complexity. The position requires a strong customer focus, solid communication skills, technical competence, and an ability to adapt to new technologies. Every day you will have the opportunity to impact the success of company’s customers as they work on the forefront of technology in areas such as automotive, communications, and aerospace.
As a Customer Services Specialist, you will be the customer’s advocate, ensuring sophisticated issues are dealt with quickly and effectively, while skillfully managing expectations. You will become a specialist in company's products, solutions and capabilities, experimenting with new innovations and discussing established methodologies with your team.
Understand existing System design and its components. Work together with Business analysts, operators and developers, in order to clarify the requirements and data flows. Design and develop of application components …
IT Security Advisors provide network and data security functions for the company's global client base. IT Security Advisor will answer inbound phone calls, address customer emails, prepare and implement changes on firewalls and troubleshoot issues on customer firewalls. All work is tracked via a ticket based CRM system. Applicants must demonstrate exceptional attention to detail, possess analytical and troubleshooting skills, be capable of maintaining high levels of customer satisfaction, and be able to work in a team-orientated environment.
The availability of critical IoT services, as well as offering a swift and reliable resolution to ongoing incidents will be your primary accountability. You will be supporting the IoT DWH (Data Warehouse) platform and you will also get actively involved throughout all the application’s lifecycle phases, including development, testing, integration and deployment. Finally, you should expect to play an important role in future planning and features delivery.
As a QA Engineer you will be working to ensure the successful development, testing, and deployment of roadmap items for company's network protocol analytics and packet storage solution in a fast paced and agile environment where you’ll be making meaningful contributions day one. The ideal candidate is someone who cares deeply about the quality of the product and the technology that makes it possible. We’re looking for someone who is interested in new and innovative approaches to ensuring the quality of a highly complex suite of network performance monitoring applications.