We are now looking for a 1st Level Operations with Spanish for the coordination, support and execution of 1st Level proactive and reactive maintenance activities.
We are now looking for a Security Operations Compliance professional for our Managed Security team. This position will ensure that the Managed Services delivery unit adheres to the security compliance requirements as per the customer’s security policy and any applicable regulatory requirements, in addition to supporting assessment and audit activities. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured.
The GO Data Centre Network Operations Specialist is responsible for the daily operations and E2E infrastructure implementation of the GDC Data Centre Network Infrastructure and technologies across the Data Centre footprint. He is part of an international team that provide 24/7 service coverage, keep up to date managed objects for best performance, monitor and implement customer requested solution. It is expected interaction with key network infrastructure vendors and customers.
The Scrum Master is responsible for facilitating and improving the process of delivery and operational support using the Scrum method and Agile principles and values. They will assist the Product Owner in putting together and maintaining the backlog, holding regular refinement and planning sessions. The role will collect relevant delivery metrics in order to better forecast future delivery and enable informed decision making. They will adopt a situation coaching style and be a real agent for change in the organization.
You will assist the customers by providing timely and effective pre and post sales technical support towards resolving technical problems of varied scope and complexity. The position requires a strong customer focus, solid communication skills, technical competence, and an ability to adapt to new technologies. Every day you will have the opportunity to impact the success of company’s customers as they work on the forefront of technology in areas such as automotive, communications, and aerospace.
As a Customer Services Specialist, you will be the customer’s advocate, ensuring sophisticated issues are dealt with quickly and effectively, while skillfully managing expectations. You will become a specialist in company's products, solutions and capabilities, experimenting with new innovations and discussing established methodologies with your team.