Adobe Cloud Operations supports the Adobe Creative Cloud, Document Cloud and Digital Experience design, delivery, and operation. We’re a distributed team of over 1000 smart, passionate people. We work with Development and Product Management to balance scope, quality, and time to market for our industry leading SaaS solutions. Our multiple groups include Security, Networking, Storage, Data Center Operations, 24×7 NOC, Systems Engineering, and Application Development.
About CES (Cloud Enablement Services)
CES is a subset of Cloud Operations focused on delivering tier0 services to Adobe Product, Engineering, and SRE teams. CES provides Secrets Management, Privileged Access Control, and Host Monitoring solutions, as well as various support security-tooling support services. We partner with Security Infrastructure Operations, Cloud Security Operations, and Security Architecture teams.
We need a capable and amiable engineer that loves learning new technology and using it to deliver sustainable business value. We need you to help drive cutting-edge software platforms on private and public clouds enabling quicker software development cycles and delivering secure, highly available, and scalable solutions with minimal maintenance. This position demands broad understanding and solid performance.
Expected responsibilities for this role include, but are not limited to:
Work with multiple teams to design, deploy, and support large-scale clustered software platforms in multiple datacenters and public clouds around the world
Integrate diverse technologies in multiple environments to provide monitoring, alerting, and reporting of performance and costs
Work within a fluid, adaptive operations framework, managing continuous delivery through a kanban-inspired model while limiting work-in-progress and responding to day-to-day operational demands in real time
Troubleshoot and resolve system outages or performance impact and communicate findings for ongoing improvement
Work with third-party hardware and software vendors to recommend solutions and drive performance/cost efficiency
Perform SRE roles including deployment, capacity management, observability, and performance tuning
Support our CI/CD solutions involving Terraform Enterprise and GitHub Enterprise
Support engineering teams who will be migrating from deprecated services, and onboarding to new platforms
Write, review and deploy code in Python, GOLang, Terraform, among others as needed
Requirements
The successful candidate will have demonstrated experience or capability in the following areas:
Degree in Computer Science or related field, or equivalent work experience
3+ years of experience with Linux, including large scale OS deployment and automation
Experience in public cloud infrastructure (Azure/AWS preferred)
Experience in operating secrets management tools (HashiCorp Vault preferred)
Experience using orchestration, automation and configuration management solutions (Jenkins/Terraform/SaltStack)
Experience deploying a modern monitoring stack (Prometheus/Grafana preferred)
Ability to recommend, design, build, and support complicated solutions at scale
Knowledge of software version control systems and release management (Git preferred)
Proficiency in operating and supporting cloud-based services using IaC (infrastructure as code, Terraform)
Proven experience as a systems administrator or service reliability engineer
Experience with CI/CD processes and source control mechanisms (GitHub)
Exposure to service identity framework (e.g. SPIFFE/SPIRE) and workload identity patterns
Excellent written and verbal communication
Familiarity with AI/ML tooling and frameworks (e.g. GitHub Copilot, LLM-assisted development, or AI-driven observability and security tools); ability to evaluate and integrate AI capabilities into DevOps and security workflows
About Our Ideal Candidate
3+ years of experience with Linux, including large scale OS deployment and automation
Passionate about designing and supporting complex IT systems while also being able to run day-to-day infrastructure operations. We want someone who does not prefer one tool, but rather looks for the right tool for the job
Analytical with the ability to troubleshoot complex system problems, to assess/resolve system performance problems, and can troubleshoot situations looking for all the options and turning over every rock to find the best solution
Eager to learn, able to take guidance, and able to understand that there is always more to learn
Ability to work hard as a member of a small team that is asked to do a lot, while always remaining customer focused
Can manage time properly such that commitments are communicated and delivered
