• Ensure quality software releases that are stable, maintain performance requirements, and are free of major issues;
• Testing of Windows thick client applications as well as web-based applications;
• Be the voice of the customer throughout the development cycle;
• Execute the test strategy containing both manual and automated test suites;
• Challenge your skillset by learning scripting to assist in automated test efforts when applicable;
• Monitor the CI/CD process and ensure it is continually functioning and meeting the evolving needs of the teams and business;
• Participate in a team culture that encourages productivity, engagement, and product ownership;
• Log bugs and provide input for bug triage using Atlassian Jira;
• Continue to build upon the overall test strategy by adding new test suites using Xray for Jira.
Basic Qualifications:
• 2+ years of relevant software QA experience;
• Demonstrated competence working in a fast-paced agile process with cross-functional project teams;
• A proven ability to initiate and drive forward software quality in an Agile environment;
• Detail oriented, reliable, and have the ability to work both in a team environment and alone with minimal supervision;
• Experience with all phases of software testing (Functional, Performance, Integration, Regression, User Acceptance, and Release Management);
• Experience testing web-based client-server systems;
• Experience testing desktop-based services and systems in Microsoft Windows;
• Strong knowledge of networking, TCP/IP;
• Experience with layer 7 protocols and their inner workings;
• Network architectures and what impacts their performance;
• Ability to adjust and set priorities to meet deadlines in a fast-paced environment;
• Ability to work effectively in a professional manner with technology staff and all levels of management.
Preferred Qualifications:
• Knowledge of Application-Aware Network Performance Monitoring (aaNPM) products;
• Knowledge of distributed software systems;
• Proficiency in Atlassian Jira, XRay, Bamboo, and BitBucket tools Strong knowledge of networking, TCP/IP, and VoIP protocols;
• Good knowledge and experience on VoIP protocols;
• Scripting skills (python, bash, batch, PowerShell, VB, etc);
• Experience with system-level optimization as well as VM management and deployment;
• Experience with product deployment and system imaging for an on-premises software solution.
