Role purpose:
• This role is part of application deployment for Telecom BSS/OSS Applications. This role is responsible for promotion and deployments of code across various environments (Production and Non-Production)
• Creation of scripts to automate the processes (shell scripting, python, groovy, Yaml, Json)
• Investigate/identify and provide solutions for various incidents and requests related to deployments defects
• Provide support to projects and testing
Employer Profile
Telecom
Responsibilities
Main responsibilities:
Work in 24 * 7 deployment execution
To use source code versioning systems to improve the process and migration activities in production
For some of the provided services, modifies and adapts the existing software solutions for an improved performance and better customer experience.
To execute or manage incidents, problems and service requests including implementation of workarounds.
Participate in major and minor releases
Performs daily health-checks and constantly seek to improve the existing ones for the platforms and services in support
To deliver technical support for BSS applications and systems both during and outside business hours by ensuring on-call availability: troubleshoot, service restauration, problem investigation, change implementation
To regularly identify improvement/automation opportunities.
Working to define service level agreements and key performance indicators.
To assist in the building of knowledge and skills throughout the team and to work to continuously improve service to customers.
Revises the technical and functional specifications of information systems and implements them in the process of modifying or adapting hardware and software solutions;
Managing long term, sustainable relationships with company’s internal and external partners to ensure SLA compliance and service improvements for network services according to aligned financial figures.
Have a good understating of e2e telecom business process especially for BSS/OSS
Requirements
Core competencies, knowledge and experience:
Good understanding of ITIL, DevOps principles and Agile methodology
Good operational knowledge, able to debug and troubleshoot application issues on Linux servers
Knowledge of deployment methods using CI/CD (Jenkins) and version control (Git)
Working experience working with SQL
Good understanding of programming/scripting with any of the following languages: Bash, Perl,
Knowledge of SecOps principles and guidelines
Experience in a multinational environment
Excellent communication and presentation skills in English (both written and spoken)
Detailed and expert level understanding of Deployment execution
