Your responsibilities:
Infrastructure & Network Change Support:
• Support the review of infrastructure and network-related change requests (e.g. firewall rules, connectivity requests, access requests) against predefined standards and guidelines.
• Assist in validating request completeness
• Apply documented feedback and follow-up actions to requestors where clarification or correction is required, under senior review.
• Perform regular Compliance reviews against predefined standards and guidelines.
Security & Compliance Assistance:
• Assist in ensuring infrastructure changes align with secure environment requirements (e.g. Restricted / High Secure environments).
• Support evidence collection and documentation for audits and internal reviews by maintaining structured records and references.
• Follow established escalation paths when deviations or policy gaps are identified.
Operational Coordination:
• Participate in recurring team operational meetings to track workload, handovers, and priorities.
• Coordinate with infrastructure architects, security stakeholders, and service request teams to progress assigned tasks.
• Support handover and transition activities by maintaining clear task documentation.
Documentation & Reporting:
• Maintain and update operational tracking artifacts (e.g. approval overviews, follow-up lists).
• Ensure documentation is clear, factual, and suitable for reuse by senior reviewers or auditors.
• Avoid recording decisions outside designated systems, adhering to separation of instruction vs. registration.
Scope & Boundaries:
• Works under supervision of Secure IT Environment Officer.
• Does not approve final architectural designs or policy exceptions.
• Execute tasks based on defined templates, checklists, and review criteria.
Who we’re looking for:
To ensure your success in this role, the following skills & knowledge are required:
Technical (Foundational)
• Basic understanding of:
o Network concepts (IP addressing, ports, protocols)
o Firewall rule structures
o Segmented IT environments
• Familiarity with service request workflows and ticket-based operations.
Professional
• Strong attention to detail and structured working style.
• Clear and professional written communication.
• Ability to follow procedures and escalate appropriately.
Tools & Ways of Working
• Service request and approval tooling (e.g. request tickets, approval matrices).
• Collaboration tools (email, Teams, shared documents).
• Structured files and templates for tracking reviews and follow-ups.
On Site Presence Requirement
This function requires a minimum on site presence of 3 days per week
• Depending on operational needs (e.g. ongoing audits, holiday periods), on site presence of up to 5 days per week may be required during specific periods.
• Any such periods requiring increased on site presence will be planned and communicated in advance.
• Remote work flexibility outside these requirements is subject to operational feasibility and team agreements.
This presence requirement is essential to support Secure IT Environment operation.
Growth Path:
With experience, the Junior Secure Infrastructure Engineer may progress toward:
• Independent review of low-risk changes.
• Broader ownership of infrastructure review domains.
• Support roles in audits, certifications, or secure environment expansions.
