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Business Analyst

ID: von_05238900
Full time
Bucharest
Middle
05-01-2024
Employer Profile

Technology Centre of a multinational Telecom company.

Responsibilities

Work on projects in the area of Digital Platforms and Smart Portals, with a focus on Digital Experience, client’s interaction with the platform, and improving user experience.

  • Deliver high – quality business analysis that focuses on delivering a great Customer Experience.
  • Ensures that the product and service-level customer and user experience is defined, communicated, and understood, with pain points identified, and opportunities for improvement road-mapped.
  • Adopts Design Thinking Principles and applies the Design Thinking Processes and Methods to ensure customer and user insight drives product and service development.
  • Accountable for on time delivery of high – quality business requirements for both waterfall and agile project delivery methodologies.
  • Accountable for Requirements Management during the project lifecycle, includes both functional and non-functional requirements.
  • Manage Traceability throughout the project lifecycle and ensure the business impact against compliance is understood.
  • Continuously improve the business analysis ways of working.
  • Collaborate with a variety of stakeholders such as Product Owner, Product Manager, Scrum Master, Solution Architect, Test Manager, Project Manager, Service Designer.
Requirements
  • +2 years of experience in Business Analysis: requirements gathering and documentation.
  • Knowledge of Agile and Waterfall delivery methodologies
  • Experience with requirements analysis and elicitation
  • Experience with requirements management tools: JIRA, Confluence.
  • Excellent English communication skills: reading, writing, speaking.
  • Excellent presentation skills, with an understanding of business concerns and priorities.
  • Excellent stakeholder management skills: ability to collaborate with internal and external business and technical stakeholders.
  • Detail oriented and analytical skills

 

  • Understanding and knowledge of Scaled Agile Framework is a plus.
  • Business Analysis Certification is a plus.
  • Any Agile Methodology Training is a plus.
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