IOT Core PS Engineer, you will e part of creation and maintenance of our solution (IoT
Accelerator) in the Core team, be involved in all phases of the development, virtualization and maintenance lifecycle, and working towards accurately engineered information systems, containing software as the major component. The role is to support the production systems of the client’s IOTA Platform.
• Method of Procedure (MoP) documentation & implementation through scripts & other tools
• Network nodes software application upgrades
• Network nodes software application patching
• Automate software & patching upgrades through scalable and maintainable scripts
• Provide input for New or Enhanced Service introduction
• Early involvement in new services introduction
• Defining new service test
• Involvement in High/Critical incidents resolution and RCA
• Support in finding root causes and improvements for High/Critical Incidents
• Involved in Capacity & Performance activities on relevant nodes
• Participate in CAB or ECAB
• Continuous Technical Improvement Initiatives
• Provides KPI definition clarifications
• Support in matching between High/Critical incidents impact and KPI results
• Identify improvements in KPIs definition/implementation
• Supporting CSM during Regular governance meetings with operators
Requirements
Technical Skills
Proven capabilities in systems managed services, including management of issues of interconnection, communication, etc.
Candidate should be an expert in Mobile Telecom including deep understanding of telecom core networks.
Strong knowledge of Core telecom networks, especially Packet Switched (IP domain is a plus)
Experienced with SSR based EPG and vEPG solution
Good knowledge of Ericsson EIN (MPBN) solution, especially Juniper SRX&EX and Extreme SW
Good Understanding of Packet Core surrounding Nodes (PCRF, AAA, DNS)
Experience in using various Network Tools & ability to analyze traces
Familiar with 5G Core, Virtualization and the Cloud concepts and hands on Virtual Nodes is a plus
Good knowledge of Ericsson CEE solution is a plus
Good understanding of Diameter Interfaces & Error Codes is a plus
Good knowledge of Ericsson UDC solution is a plus
Advanced troubleshooting skills on relevant platforms
A minimum of five years working experience in relevant technology
Business Understanding
Very good knowledge and understanding of Managed Services Delivery Model and its processes
Good business understanding of the M2M and IoT landscape
Good understanding of operational and contractual agreements between different business entities.
Mindset for understanding the end to end business impact
Other relevant competences
Delivering results & meeting customer expectations
Knowledge sharing & collaboration skills
Problem solving & creative thinking
Applying expertise & technology
Education
Minimum on bachelor level, preferable in engineering (IT, Telecom)
Knowledge of English spoken and written at a level sufficient to maintain relationships with colleagues and corporate organizations with which it is connected
Interpersonal skills
Ability to cope in a fast-changing environment; flexible and responsive to changing work patterns and demands;
Effective communication skills, both written and verbal
Ability to work within a global, remote workforce
Ability to work independently and in a team environment
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