The company enables secure connections and infrastructure for a smarter world, advancing solutions that make lives easier, better and safer. As the world leader in secure connectivity solutions for embedded applications, we are driving innovation in the secure connected vehicle, end-to-end security & privacy and smart connected solutions markets. Built on more than 60 years of combined experience and expertise, the company has 45,000 employees in more than 35 countries.
As a contractor collaborating/supporting with the CESS (Customer Engineering and Software Services team you will be a leader in a highly specialized customer engineering team. Delivering custom solutions for customers who are defining the leading edge of Automotive technology.
• Build technical leadership: Create close technical relationships at our key customers & partners to become the trusted advisor.
• Collaborate with software, hardware, and firmware teams to ensure seamless system-level integration of solution components
• As the senior security customer engineer, you identify the key support resources to resolve customer complaints, establish training materials and drive the process for delivering support response to our customers.
• Educate on successful methods for implementing solutions within customer’s applications
• Explain usage of software that is source-restricted for customers. Explaining without sharing specifics, only customer needed details for integration.
• Maintains a sense of urgency and focus around customer problems and shows strong ownership by pushing through challenges to deliver solutions.
To ensure your success in this role, the following experience is needed:
• Extensive experience in Automotive Systems, with deep understanding of technologies, trends and needs
• Extensive experience in defining, developing, and implementing security software, ideally with a strong embedded firmware development background
• Ability to troubleshoot complex issues and debug firmware
• Experience with Agile methodologies and software development lifecycles
• Experience in Functional Safety (ISO 26262).
• Familiar with cybersecurity ISO 21434
• Strong understanding of security standards, security protocols, cryptography.
• Strong understanding of Security Threat modelling and risk analysis and application of countermeasures.
• Strong technical skills with a team first mentality. Strong ability to work cross functionally, across many stakeholders to drive towards common goals and objectives
• Ability to engage with key technical stakeholders at customer to build trust and confidence
• Experience in working with global teams in matrix organizations.
Required Qualifications
• Bachelor’s or Master’s degree in Electronics Engineering, Computer Engineering, or related field with 10 years or more relevant experience.
• Experience with technical analysis and decomposition of customer use- case.
• Proven experience in Microcontroller Architecture, Software, SoC Architecture, or system-level Integration.
• Strong expertise in C programming, Enterprise Architect (UML).
• Strong understanding of microprocessor and microcontroller architectures, including CPU cores, DSP, memory management, and peripheral integration.
• Familiarity with Linux, Zephyr, Free RTOS, or any similar operating systems is a big plus.
• Strong collaboration skills to work directly with customers and across multidisciplinary teams, including silicon, software, firmware, board design engineers and program management.
• Experience in Automotive software development processes.
Our team
The CESS Customer Engineering team is a global team that delivers customized support services to customers including: Technical Trainings, Configuration Reviews, Debugging Sessions, Development of Work-Arounds and Development of Customer-Specific Demonstration Projects.
Creating Secure Connections and Infrastructure for a Smarter World
The company makes products and environments safer, more sustainable, and more secure with innovative connectivity and edge processing solutions for a smarter world.
We are in the business of better. Not just better technologies, but better innovations to improve society. As the world leader in secure connectivity and processing solutions for embedded applications, were solving the world’s most complex technology challenges to accelerate business innovation, enhance how we work, and advance how we live.
