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2nd line OPS Specialist – CCB-CCM

ID: 2nd line Specialist CCB-CCM
Full time
Bucharest
Middle
03-02-2025
Responsibilities

Are you a tech-savvy professional with a passion for maintaining seamless IT operations? We’re looking for a talented 2nd Line OPS Specialist – CCB-CCM to join our dynamic. As a 2nd Line OPS Specialist, you’ll play a crucial role in supporting operational activities and managing end-to-end ownership for critical business applications.

What You’ll Do:

  • πŸ”§ Support the continuous health and availability of critical business applications.
  • πŸ› οΈ Participate in incident response efforts, addressing application-related alerts and tickets in adherence to SLA and KPI requirements.
  • πŸ“ˆ Conduct root cause analysis and document resolutions.
  • 🀝 Assist in cloud capacity planning and cost management to align resources with business needs.
  • πŸ€– Create and improve automated monitoring tools and scripts with guidance from senior team members.
  • πŸ–₯️Develop and enhance automated monitoring solutions.
  • πŸ› οΈ Provide troubleshooting support, utilize basic scripting skills, and help senior team members tackle complex technical issues.
  • πŸ“Š Support system startups, configurations, and maintenance.
  • πŸ“š Build and maintain Grafana dashboards.
  • πŸš€ Respond to critical incidents swiftly to restore services and keep systems stable.

 

Requirements

What We’re Looking For:

  • πŸŽ“ Graduation degree in technology or a related field.
  • πŸ’» Intermediate skills in Unix/Linux and Shell Scripting and Web Services (SOAP and REST APIs), Tomcat, WebLogic, Core Java, ITIL, and Telecom Basics.
  • πŸ› οΈ Intermediate expertise in SQL/PL-SQL and AWS services (EKS, RDS, EC2, S3, ASG).
  • πŸ—„οΈ Knowledge of containerization and orchestration (Kubernetes).
  • 🌟 Familiarity with DevOps tools and automation (Terraform, ArgoCD, Nexus, GitHub, Jenkins, Splunk).
  • 🐍 Competent in Python scripting and basic knowledge of PowerBuilder.
  • πŸ“š Experience with oneITSM (Global Remedy) or TTWOS.
  • πŸ—£οΈ Fluent in written and verbal English.
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