Application Support Engineer (virtualization / admin)
ID: app_support
Full time
bucharest
Senior
20-08-2024
Employer Profile
electronic design, simulation, prototyping, test, manufacturing, and optimization. Their ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries.
Responsibilities
Perform customer support (via phone / email) for the company’s virtualization platforms.
Installation, configuration, maintenance, tuning and troubleshooting of VMware environment running on vSphere 7.0+.
Installation of ESXi Host and vCenter Server
Responsible for ESXI Host Server Health Check and Performance Monitoring
Networking: create, maintain and debug of hardware/virtual networks and switches
Resource management: define and enforce VM deployment & usage policies
Install, manage, debug VMWare, vCenter, Docker and Kubernetes
Deploy virtual machines / containers on mentioned platforms and perform regular sanity checks
Low level debugging of deployed virtual machines / containers
Performing VMware crash/error analysis, Root cause Analysis, Coordinate Post Problem Analysis and Trend Analysis.
Requirements
Operating System Proficiency, including Windows Server, Linux (Ubuntu, CentOS, RHEL, etc.)
Private cloud: VMware (ESXI, vCenter, NSX)
Network VM Management, including DNS, DHCP, TCP/IP
CCNA certification or equivalent knowledge
Solid experience with L2-7 protocols, Customer Support or Network Management.
Experience working with packet analyzers – Wireshark / Tcpdump
Monitoring and Troubleshooting
Prior Customer Support Experience
Excellent English communication skills (written and verbal)
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