Technical Support Engineer (L2-L3)

ID: von_76030652

Full time

Bucharest

Middle

10-09-2024

Employer Profile

Your team
You will be working in the LAB Team as part of the Digital Infrastructure IT organization, located in Bucharest (Romania). This team is responsible for building and maintaining LAB services (firewall, desktop, storage, antivirus and other general IT services). Operational work for these competencies is executed by other teams, organized globally. The IT organization has adopted the Agile way-of-working and our teams are self-organizing entities using a DevOps methodology for their day-to-day work.

Responsibilities

Your profile
To be successful in this role you have:

Thorough knowledge Microsoft platforms – Windows 10, Windows Server, Active Directory.
Working knowledge in Networking – enterprise global networks communication, DNS, DHCP, Firewall.
Working knowledge of Powershell scripting
Working knowledge of storage solutions, CMDB applications (eg ServiceNow)
Linux knowledge and hands-on experience is a nice to have
A continuous drive to learn to use your newly gained competencies in your daily work
Outstanding analytical skills
Proven experience as technology expert in a complex, security driven and technologically diversified environment, preferably in the high-tech arena
Excellent social skills and ability to work effectively with global stakeholders and remote colleagues via MS-Teams, and other collaboration technologies

Soft Skills:

An ambitious and outgoing personality who enjoys a fast-paced technology environment
Graduated in Computer Science, Information technology, Industrial Engineering or similar
Highly motivated to apply and promote End-to-End thinking a mid-level engineer with at least 3-5 years of experience in engineering and implementing solutions in a multi-national environment
Proficient in English, both verbal and written.