Define a schedule for details of activities on production.
Provide technical knowledge of technology areas and identify opportunities for training to
increase the skills.
Organize the activities of analysis required and build any check list.
In presence of software bugs and / or issued procedures, to interface with the Engineering
Departments for the analysis of the same.
If the bug is identified as own to the vendor, to open a defect to the vendor with an appropriate
Identify work-around to handle any faults even in a massive way and proceed with any massive
Optimize of daily activities, creating among other things the report with a view to preventing
problems and make efficiency on work processes.
Support any checks requested by third parties and any subsequent troubleshooting including
through the execution of joint work.
Incident and problem management & preventive maintenance.
Interface toward engineering and delivery teams
Application Servers and Middleware operation
Scripting Languages (shell script or Python, etc.)
SQL/PLSQL & basic skills of Database Administrator
Familiarity with Unix, Linux, and basic HA/Virtualization
Expertise in analysing errors in logs on apps/system level
Availability to on-call service and night activities
Problem solving and attitude to manage emergency
English and Italian (spoken and written)
2 years of experience in Application Operations
1-2 years of experience in Network/IT maintenance activities
University degree: faculty of Electronics, Telecommunications, and Information Technology
Work from Home– Hybrid approach
Medical and dental services
Dedicated employee phone subscription
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to
excel on the job and enhance your skills
You get to work with tried and trusted web-technology
Getting in on the ground floor of and technology changing company
Flexible Vacation – Take time off when you need it, we trust you!