The role of the Customer Success Executive is to support the account management team within a portfolio of key accounts, operationally for the Enterprise Accounts and operationally and commercially for the SME accounts, by ensuring the implementation and most efficient use of our technology, product, and services. The goal is to ensure high levels of customer satisfaction through delivering excellent customer service.
IT Marketplace team designs, delivers and maintains the IT platforms and applications that underpins the diverse range of products and services offered to our customers. Our platforms and solutions support our Local Operating companies who benefit from the economies of scale that our centrally built IT solutions provide. You will have the opportunity to work on some of the most exciting technological advances in group, including Digital Channels, Marketplace, e-commerce, IoT, Cloud&Security, Unified Communication and much more.