The LDAP SME is responsible for operational support & architectural support for the LDAP solution that is used within our R&D IT design environment. The LDAP SME reports to the Product Owner of the Infrastructure team. As LDAP subject matter expert for the Infrastructure team in the R&D IT design infrastructure you will be held responsible for supporting and using complex and advanced technologies in the R&D IT Solutions domain.You work in close cooperation with Product Owners, Application Groups and Engineering teams, including assurance that requirements and its solutions are designed, built and incorporated into the Engineering IT services delivered to the customer.
Is responsible to define maintenance strategy (planning & effort estimation quotes) from pre-sales phase and upon project award, ensures management and correct execution of all warranty and maintenance support actions for projects under Public Security and Identity business unit. Has the overall responsibility for service levels defined as per the contractual obligations of the projects and the resulting customer satisfaction and ensures costs are kept to a minimum and new business is developed by identifying complementary business opportunities.
Coordinate Layer-1 Software execution to meet project deadlines Design and develop corresponding Layer-1 features on proprietary platforms. Represent Layer-1 team in meetings with peer teams and management. Handle software release …